URP: I.19.q Information System Maintenance

Tags techurp

This document establishes the information systems maintenance regulations and procedures. The purpose of these regulations and procedures are to manage Texas Woman’s University’s (TWU) risks from information systems maintenance and repairs through the establishment of an effective information systems maintenance program.

System Maintenance is the various forms of computer or server maintenance needed to keep the information system running.

The scope of these regulations and procedures are applicable to all information resources owned or operated by TWU. All users are responsible for adhering to this policy. If needed or appropriate, information regarding roles, responsibilities, management commitment, and coordination among organizational entities are embedded within these procedures.

The State of Texas has chosen to adopt the information system maintenance principles established in NIST SP 800-53 “System Maintenance,” Control Family guidelines. The following subsections outline the information system maintenance standards that constitute TWU’s regulations and procedures.

MA-1 System Maintenance:
 Regulations:
▪ TWU must develop, adopt or adhere to formal, documented information system maintenance regulations and procedures that address purpose, scope, roles, responsibilities, management commitment, coordination among organizational entities, and compliance.

 Procedures:
▪ The Office of Technology (OOT) will maintain regulations and procedures for information system maintenance that address purpose, scope, roles, responsibilities, management commitment, coordination among organizational entities, and compliance.
▪ Information system owners are responsible for ensuring their assigned systems are maintained.
▪ Information systems physically located on a TWU campus must be secured in a controlled facility. Information systems located within an OOT controlled facility will be maintained and coordinated by the OOT Infrastructure Team.
• Facilities Management, Housing, and Department of Public Safety (DPS) maintain and coordinate their own systems.
▪ OOT Security Team will periodically review information systems for compliance of maintenance procedures.

APPLICABILITY: TWU Students, Faculty, Staff, and Guest 

Violation of this policy may result in disciplinary action, which may include termination for employees and temporaries; a termination of employment relations in the case of contractors or consultants; termination of access; legal action; termination for interns and volunteers; disciplinary review; suspension or expulsion (in the case of a student).

Department of Information Resources Security Standards Catalog http://publishingext.dir.texas.gov/portal/internal/resources/DocumentLibrary/Security%20Control%20Standards%20Catalog.pdf

Owner: Associate Provost for Technology


Article ID: 56388
Fri 6/22/18 11:40 AM
Mon 3/25/19 11:21 AM