All of the residence halls are equipped with security access readers on exterior entrance doors or gates. Students access the residence halls by using their ID card. Each card is programmed for use only by the specific student card holder.
If an ID card is lost, it should be reported immediately for deactivation to the ID Card Office located on the third floor of Jones Hall in Denton, Monday through Friday. Lost cards should be reported to the residence hall office after 5 p.m. on weekdays and weekends. A fee will be charged for replacement of the ID card.
Keys are issued for entrance to individual student rooms. When the hall doors are locked, students and non-residents may obtain access to the hall by calling the resident they are visiting or by contacting the staff at the front desk. Keys are for the exclusive use of assigned residents and should remain in their possession to ensure the safety and security of the room and personal property. In the event a key is lost, the student should immediately notify Residence Hall staff.
If the key is not found within twenty-four (24) hours, the room lock will be changed with new keys issued to the residents in that specific room. The resident losing the key will be charged a fee to cover the lock change and new keys.
If a student feels at risk due to her or his key being stolen or lost and are concerned people may be able to identify where it goes, then the student may request an emergency lock change. The circumstances surrounding this request must be provided to the Residence Hall staff. If the locksmith cannot come out in a reasonable period of time, the student will be offered a temporary relocation.
If keys are not returned at the time of room checkout, then the student will be charged for a lock change and new keys for the room.