General Oracle Cloud FAQ

When I click on a link in my Favorites, the page doesn't go where I expect.

Solution: Clear your cache, then close and restart your browser. Oracle Cloud works best in Chrome and Firefox.

My screen is bright blue and looks odd.

Solution: Clear your cache, then close and restart your browser. Oracle Cloud works best in Chrome and Firefox.

screen shot of the infamous baby blue oracle cloud screen

Sometimes, I'll see a notification in Oracle Cloud for a task to complete, but when I click on it, nothing appears.

We have discovered that notifications in Oracle Cloud run a bit behind actions taken in Oracle Cloud and/or email. You likely already completed the task and Oracle Cloud needs some time to clear its "cache." You can always confirm by going to your Home page in Oracle Cloud, scrolling down to Things to Finish and clicking the number under Assigned to Me. If everything has a completed status (e.g. FYI or Approved), then the system is just running behind.

I requested a new role. When can I expect to see it in Oracle Cloud?

The Oracle Cloud system can take up to overnight to refresh. We appreciate your patience.

Details

Article ID: 158352
Created
Wed 4/10/24 7:50 PM
Modified
Mon 4/29/24 11:55 AM