When I click on a link in my Favorites, the page doesn't go where I expect.
Solution: Clear your cache, then close and restart your browser. Oracle Cloud works best in Chrome and Firefox.
My screen is bright blue and looks odd.
Solution: Clear your cache, then close and restart your browser. Oracle Cloud works best in Chrome and Firefox.
Sometimes, I'll see a notification in Oracle Cloud for a task to complete, but when I click on it, nothing appears.
We have discovered that notifications in Oracle Cloud run a bit behind actions taken in Oracle Cloud and/or email. You likely already completed the task and Oracle Cloud needs some time to clear its "cache." You can always confirm by going to your Home page in Oracle Cloud, scrolling down to Things to Finish and clicking the number under Assigned to Me. If everything has a completed status (e.g. FYI or Approved), then the system is just running behind.
I requested a new role. When can I expect to see it in Oracle Cloud?
The Oracle Cloud system can take up to overnight to refresh. We appreciate your patience.
If I add my cell phone number in Contact Info, who can see it?
It'll be visible to all TWU employees, so please be aware.
Why do I see a former job title when I create or edit my Time Card?
This is a "known issue" that should be resolved in late 2024/early 2025. It has no bearing on your employment record. Thanks for your understanding.
Budgetary Control stops working intermittently. When I am looking up several accounts in a row, the links stop responding. Why?
This is a "known issue." You can also hit refresh on your browser and it should refresh the page without having to re-select the segments.