Zoom Recordings Not Showing Up in Panopto Recordings in Canvas (Instructors)

This article only applies to instructors with a TWU Zoom Enterprise license. To request technical support, submit a Technology Service Desk email to start a ticket.

Enabling Panopto Recordings in your Canvas course creates a folder with the Course ID name in Panopto. Adding Panopto Recordings to your Canvas Course Navigation Menu needs to be completed for Zoom Cloud Recordings to be automatically saved in your Canvas course. If your Zoom Cloud Recording is not automatically being saved to Panopto Recordings in your Canvas courses, search My Folder > Meeting Recordings in Panopto and move the recording into your Canvas Course ID folder.

Moving Zoom Recordings from the Meeting Recordings Folder to Canvas

To find your Zoom Recording and move it into Panopto Recordings in Canvas follow these steps:

  1. Open your Canvas course
  2. Click Panopto Recordings on the Course Navigation Menu  Review How do I manage Course Navigation links?
  3. Click the Open in Panopto icon
    • Step 2 and Step 3
  4. Panopto will open, click My Folder
  5. Click the Meeting Recordings button
  6. Find the Panopto Recording in the list and click the Checkbox in the top left corner of the recording thumbnail 
  7. Click the Move button
  8. The Move Options will open, click on the Canvas Folder.
  9. Find the Canvas course where the Zoom Recording should be moved and click on the Course ID
  10. Click the Move button
  11. When Done appears on the screen, click the X icon
  12. Return to the Canvas course and select Panopto Recordings from course navigation, click the Browser Refresh icon
  13. The Zoom Recording will be listed in Panopto Recordings in the Canvas course

Support Options

  1. Contact an Instructional Designer to design learning activities for students or talk about effective ways to use Zoom Recordings with students in your Canvas courses.
  2. To request technical support, submit a Technology Service Desk email to start a ticket.
Print Article


Article ID: 140893
Tue 1/25/22 12:48 PM
Fri 7/19/24 10:46 AM