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Houston Poster Printing Procedure

  1. Knowledge Base
  2. Technology
Houston Campus Operations/IT Solutions - Houston provides faculty and staff with low cost and high-quality poster printing services at Houston campus. Large poster printing with a maximum 42” width

Labs

  1. Services
  2. Technology
  3. Computer Labs and Printing
Features Currently, there are over 1140 computers spread across the University’s three locations. These resources include twelve computer classrooms, sixteen departmental labs, and eight open

On-Demand, Online Training (LinkedInLearning)

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features TWU covers the subscription costs for current TWU faculty, staff, and students access. The full range of this content is available to all current faculty, staff, and students of the

Classroom A/V Technologies

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features IT Solutions provides support for Classroom Audio and Visual (A/V) technology. Classroom hardware includes some or all of the following: A desktop computer Monitor Interactive

Hardware Discounts

  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
Features TWU has arranged discounted pricing for items such as pc, mac, or tablets with the companies listed below. To take advantage of the discounts, users must click into the stores from these

Printing and Printer Setup

  1. Services
  2. Technology
  3. Computer Labs and Printing
Features Network printers are set up for departments to provide fast, cost-effective, and quality printing. Most departments have access to a black and white laser printer. Additional network

Shared File Storage (X-Drive)

  1. Services
  2. Technology
  3. Computer and Device Support
Features Network storage capability for all faculty, staff, and student employees is available through the X-Drive. Network data storage options for faculty and staff are provided through the X

Moving Computers (Inventory Control)

  1. Services
  2. Technology
  3. Computer and Device Support
Features A computer move generally entails removing all cables and peripherals and carrying the components to a different location and re-connecting the computer in the new location with cable

Managed Workstations and Patch Management

  1. Services
  2. Technology
  3. Computer and Device Support
Features The patch management service enables Technology staff to deploy critical security patches to computers across campus. On Saturdays, TWU computers are rebooted, allowing Technology

Anti-virus and Malware Protection

  1. Services
  2. Technology
  3. Computer and Device Support
Features TWU has chosen MalwareBytes, as our End-Point protection solution for TWU devices. MalwareBytes, an enterprise solution that provides the highest possible level of protection, and ensures

Voicemail for Faculty and Staff

  1. Services
  2. Technology
  3. Communication
Features Store up to 200 voicemail messages Review voicemail messages via desktop/ mobile app, online account, phone, or email account Receive a fax in RingCentral Unified Communications

Personal Webspace (Google Sites)

  1. Services
  2. Technology
  3. Collaboration
Features Students, faculty, and staff may create their own wiki and websites with Google Sites. Google Suite features Sites, an application that allows individuals to create and collaborate on

Emergency Notifications (Pioneer Alerts)

  1. Services
  2. Technology
  3. Security
Features Text message Personal E-mail Personal Telephone To receive notification by text message, personal telephone, or personal e-mail users must register their information. The

Web Conference

  1. Services
  2. Technology
  3. Collaboration
Service Summary Web conference as a service is provided to support groups needing to connect classrooms in various locations, along with connecting business (administrative) meetings from

Email Accounts

  1. Services
  2. Technology
  3. Communication
Features Faculty and Staff Faculty and staff will receive email through Exchange. Exchange is limited to 2.6GB storage. Faculty and staff email  is forwarded to Google. Typically, Exchange mail