Popular Services

Pioneer Portal is a user’s gateway to self-service.

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.

Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.

Canvas is a web-based application which allows instructors to put class materials on the Internet. It provides a variety of tools to facilitate teaching and learning. All courses at TWU use Canvas.

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.

TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.

WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.

Technology maintains mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.

Request Office of General Counsel review Affiliation Agreements and obtain Provost signature.

In addition to primary support with the Oracle "Phoenix" E-Business Suite (Budget, Finance, & HR) system, Enterprise Applications can provide "out of the box" support to meet the unique requirements of a TWU department, group, or business organization--whether the need is a minor adjustment to the existing software or the implementation of a new product, new screen/form, report, or process.

The Technology Service Center is TWU's 100% web-based service request solution for technology support.

LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.

TWU’s basic phone service is maintained and supported by the Office of Technology.

The Office of Technology provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.

Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.

TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.

TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages.

Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.

Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.

Antivirus is protective software designed to defend a computer against malicious software.

Student Technology Assistants and Resources (STAR) is a technology resource program for all currently enrolled TWU students.

Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.

A TWU email address (username@twu.edu) may allow a discount on cellular phone service.

Everyone at TWU has access to network storage space.

All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).