NetSupport School - Getting Started

  1. Log on to instructor station.

  2. Open NetSupport School. Note: by default the program opens in Basic Mode. The toolbar options will change based on the mode. When "Full Mode" appears on the toolbar, Basic Mode is active. 

  3. The classroom screen appears. The classroom computers are displayed. Instructors will see either the student name if logged on, or a computer number if no one is logged on.  To monitor student activity, hover mouse over their icon/name. Note: any station that appears gray is either powered off or not connected to the network. 

  4. Double click student name/icon to see their computer screen. Right click gives additional options.

For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.