IT Solutions created a short video to introduce the TWU community to its Services Suite. The Technology Service Catalog, Knowledge Base, and FAQ are navigable using categories, tags, and/or search. Search returns results from the entire Technology Services Suite. Both the Knowledge Base and Questions list popular items and tags, and recent items.
The Technology Service Catalog can also be viewed in an A-Z format. Further, services can be added to favorites for quick access. Once a service is added as a favorite, it can be accessed through the My Favorite link on the Services menu. Individuals may also access their recently viewed services by clicking Services > My Recent.
Access the Technology Services Suite through this link.
Sign In to see more! Only some of the information in the Technology Services Suite is viewable by the public. To see all of the available information, click sign in the upper-right corner with TWU username and password.
Technology support may be accessed through the Technology Service Catalog. Navigate to the service for which support is needed. Click the Request Service button. Complete the service request form.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.