Install the VPN Client (Cisco AnyConnect Security Mobility Client)

When a request for VPN access is approved, An email confirmation is sent with instructions to download the AnyConnect Client.

Install Cisco AnyConnect Secure Mobility Client

Windows

1. Open a web browser and navigate to vpn.twu.edu.
2. Log in with TWU username and password.
3. Check Duo-Mobile Authentication App to approve the pending request for access.
4. Accept the terms by clicking Continue.
5. On the left navigation panel, click Autoinstall AnyConnect.
6. Click Start AnyConnect. 
7. Click the download button to begin the install process.
8. Save the file.
9. Open downloads.
10. Click on “anyconnect-win-4.6.00362-core-vpn-predeploy-k9.msi”.
11. Click Next on the Cisco AnyConnect Secure Mobility Client Setup Wizard.
12. Read the terms and choose “I accept the terms in the License Agreement.”
13. Click Next.
14. Click Install.
15. Click Finish.

MAC

1. Open a web browser and navigate to vpn.twu.edu.
2. Log in with TWU username and password.
3. Check Duo-Mobile Authentication App to approve the pending request for access.
4. Accept the terms by clicking Continue.
5. On the left navigation panel, click Autoinstall AnyConnect.
6. Click Start AnyConnect. 
7. Click the download button to begin the install process.
8. Save the file.
9. Open downloads.
10. Click on “anyconnect-macos-4.6.00362-predeploy-k9-dmg”.
11. Double click “anyconnect.pkg”.
12. Click Continue.
13. Click Continue again.
14. Click Agree.
15. Choose the hard drive you want to install on.
16. Click Continue.
17. Click Install.
18. Enter TWU credentials.
19. Click Install Software.
20. Click Close.

Mobile

To connect to TWU VPN via a mobile device, download the Cisco AnyConnect app from the Apple App Store (iOS) or Google Play (Android).

See our Connecting to TWU VPN with Duo Security Two-Factor Authentication article for steps to enroll in Duo two-factor authentication for VPN access. Effective October 1, 2018, two-factor authentication will be required to access VPN.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.