Oracle E-Business Suite (Phoenix)


Oracle E-Business Suite (EBS) is an Enterprise Resource Planning (ERP) system, a total enterprise solution by bundling many Oracle Application product lines. It provides organizations of all sizes, across all industries and regions with a global business foundation that reduces costs and increases productivity through a portfolio of rapid value solutions, integrated business processes and industry-focused solutions.

The following EBS applications are available at TWU:

  • Oracle Financials include General Ledger, Cash Management, Payables, Receivables, Asset Lifecycle Management, Purchasing, etc.
  • Oracle Human Resource Management System (HRMS) includes Recruiting, Time and Labor Management, Benefits, compensation, payroll, etc.
  • Other: TWU Budget, Business Intelligence and Reporting.

The range of custom application development projects includes:

  • Implementation of new products
  • Integration of systems
  • Ground-up software design and development
  • Application adjustment, such as configuration changes and code writing

Custom application development process may include:

  • Comprehensive and detailed analysis of the business requirements
  • Preparation of design specifications
  • Initial design concept
  • Programming
  • Testing/validation
  • Client support (training and support materials)
  • Ongoing development and management of systems, including operational support, upgrades, and enhancements

Getting started

Any TWU employee may request either TWU iProcurement and/or TWU Financials Inquiry Responsibilities. Follow these steps:

  1. Log on to Pioneer Portal.
  2. Click My Tools.
  3. Under Faculty/Staff Tools and select Request Oracle eBusiness TWU Financial System Inquiry and TWU iProcurement.

For additional financials responsibilities, contact the Controller's Office or Procurement.

For additional human resources responsibilities, contact the Office of Human Resources

Access the Oracle E-Business Suite 


Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

Departments and components may request projects through Oracle.

Learn More

Oracle User Guides are available on Oracle’s website

We do our best to link to only the best external sites but we cannot be held responsible for the quality or accuracy of such websites.

Request Service

Related Articles (3)

TWU Managers with supervisory authority require Approving permissions in Oracle/Phoenix, including, but not limited to Timecards, Purchase requisitions, P-cards, PTFs/MSS templates
In addition to primary support with the Oracle "Phoenix" E-Business Suite (Budget, Finance, & HR) system, Enterprise Applications can provide "out of the box" support to meet the unique requirements of a TWU department, group, or business organization--whether the need is a minor adjustment to the existing software or the implementation of a new product, new screen/form, report, or process.
Responsibility is assigned in the Phoenix Responsibilities List but user is unable to see them in the home screen when logged in to Oracle e-Business


Service ID: 5873
Wed 9/17/14 7:21 PM
Tue 4/26/22 3:55 PM