RingCentral is a fully cloud-based unified communication solution that provides both traditional telephony services, as well as modern features and capabilities necessary to foster and enable collaboration.
- Phones
- Fax
- Text
- Messages
- Video
Use 10 digit dialing on campus, off campus, and between campuses. There's no need to dial 9 or 1 to get an outside line, and no long distance code is needed to make long distance calls.
Features
To learn more about RingCentral features, please visit RingCentral Knowledge Base Articles.
Support includes:
- Add, remove, or move a RingCentral account
- Add, remove, or move a phone
- University directory listings
Getting started
Complete the RingCentral Getting Started course and then check out the RingCentral Knowledge Base. Click Request Service on this page, if you can't find your answer there or need administrative support (e.g. add user, remove user, phone move, RingGroup change, etc.).
Support
Start with the RingCentral Knowledge Base. Click request support on this page, if you can't find your answer there or need administrative support.
Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.
Who can use it
Cost
Costs vary per TWU account and voice equipment used. Contact the Service Desk to request explanation of Unified Communications Billing structure on the equipment and service costs for a department.
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