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- Services
- Technology
- Communication
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
- Services
- Technology
- Communication
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
- Services
- Technology
- Administrative and Business
- Business Software and Systems
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
- Services
- Technology
- Collaboration
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
- Services
- Technology
- Communication
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
- Services
- Technology
- Computer and Device Support
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
- Services
- Technology
- Collaboration
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
- Services
- Technology
- Security
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
- Services
- Technology
- IT Professional Services
- Discounts
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
- Services
- Technology
- Wifi, Network, and Servers
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
- Services
- Technology
- Security
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
- Services
- Technology
- IT Professional Services
- Training
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
- Services
- Technology
- Communication
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
- Services
- Technology
- Classroom, Learning, and Pedagogy Tools
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
- Services
- Technology
- Security
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.