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- Knowledge Base
- Technology
- Security
Browsers on computers, macs, iOS, and Android have options for incognito mode.
- Knowledge Base
- Canvas and Other Cloud Services
- Online Proctoring and Exam Management
Respondus LockDown Browser is a custom browser that locks down the online testing environment within Canvas. When students use LockDown Browser with Canvas Quiz, they are unable to print, copy, go to other websites, access other applications, or close the test until it is submitted for grading. Tests created for use with Respondus LockDown Browser cannot be accessed with standard browsers.
- Knowledge Base
- Technology
- Computer
Steps to clear both cache and cookies in common browsers.
- Knowledge Base
- Technology
- Web Browsers
Instructions on how to open the same set of web pages every time you start your browser in Chrome, Firefox, Safari and Edge.
- Knowledge Base
- Canvas and Other Cloud Services
- Online Proctoring and Exam Management
Respondus LockDown Browser is a software application that must be installed on the workstation or laptop before attempting to complete an online Canvas assessment. The application serves as a virtual proctor by preventing printing, capturing the screen to copy assessment questions, disabling messaging and screen-sharing, disabling function keys, and disabling access to other applications and Internet content.
- Knowledge Base
- Technology
- Web Browsers
Many common issues encountered when working online can be resolved by clearing the cache.
- Knowledge Base
- Technology
- Software
- Knowledge Base
- Technology
- Web Browsers
The TWU Course Evaluation system requires JavaScript be enabled to work properly.
- Knowledge Base
- Technology
- Software
For error message: Please upgrade your browser to use the New Livestream
- Knowledge Base
- Technology
- Software
- RingCentral
- Video (Meetings)
RingCentral Video video meetings features include start, schedule, or join meetings from anywhere and on any device, including browser, desktop, and mobile.
- Knowledge Base
- Canvas and Other Cloud Services
- Canvas
The Canvas mobile application provides instructors a portable solution for Canvas. You can access Canvas from any browser on your Android or iOS device. However, some features may not function as expected compared to viewing Canvas in a fully supported desktop browser.
- Knowledge Base
- Canvas and Other Cloud Services
- Canvas
The Canvas mobile application provides students a portable solution for Canvas. You can access Canvas from any browser on your Android or iOS device. However, some features may not function as expected compared to viewing Canvas in a fully supported desktop browser.
- Knowledge Base
- Canvas and Other Cloud Services
- Canvas
There are several support options available to ask your instructor a question, search for answers online, use the Guide to Online Learning to get started using Canvas, and contacting the Technology Service Desk for technical support. Review Canvas Computer Specifications and Supported Browsers.
- Knowledge Base
- Canvas and Other Cloud Services
- Online Proctoring and Exam Management
Honorlock is an online proctoring service that allows you to take your exam from your home. You DO NOT need to create an account or schedule an appointment in advance. Honorlock is available 24/7, and all that is needed is a computer, a working webcam, microphone, your ID, a stable Internet connection, and the Google Chrome browser. Honorlock will NOT run on an iPad.
- Knowledge Base
- Technology
- Student Information Systems