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TWU Dallas technology and study services.
There are some common troubleshooting steps to try before contacting the Technology Service Desk for support to get back to work quickly.
Only some of the information in the Technology Services Suite is viewable by the public. To see all of the available information, sign on with TWU Pioneer Portal credentials through the link in the upper-right corner.
We all do it. We run into technical difficulties, and we reach out to the person we know can help. This seems like a good idea at the time, but the TWU has the TWU Technology Service Desk that will almost always be a better bet for the first contact. Here are some reasons to start with the Service Desk, rather than your favorite IT person.
Getting started information for instructors to learn more about using Canvas. Canvas Guides, Canvas Training Services Portal, and Teaching and Learning with Technology Resources.
TWU employees working off campus have access to a variety of technology resources that will allow them to get work done.
There are several support options available to ask your instructor a question, search for answers online, use the Guide to Online Learning to get started using Canvas, and contacting the Technology Service Desk for technical support. Review Canvas Computer Specifications and Supported Browsers.