Summary
RingCentral is a cloud-based communication platform that lets you make and receive calls from your desk phone, computer, or mobile device. It includes features like visual voicemail, call flipping, ring groups, and real-time call analytics to support seamless collaboration from anywhere.
Body
RingCentral is a fully cloud-based unified communication solution that provides both traditional telephony services, as well as modern features and capabilities necessary to foster and enable collaboration. Here are some of the features and capabilities:
- VoIP-based desk phone with soft keys to set personal status, monitor extensions, and park, hold, or transfer calls.
- softphone (i.e. desktop app) allows you to make and receive calls using your TWU number from any laptop/desktop or mobile device
- Visually manage and listen to voicemail and easily return a call
- Long distance dialing included means no more 7 digit long distance codes
- Work from Anywhere – Call Flipping to transfer calls from your deskphone to your cell phone when you have to leave your desk
- Collaborate Seamlessly – Ring groups and call queues can help bridge on-campus and teleworking teams by ringing a group of phone numbers simultaneously or sequentially
- Live reports and call analytics now allow for real time pinpointing of RingCentral call quality issues whether on home wireless, on-campus or cellphone 4G/5G
- Check out this short introductory video and see how it works.