Summary
This message displays when the computer is in standby. The PC power management settings are set in a way to turn the display off after a certain amount of time. The display, in this sense, is only the GUI and the hardware remains on.
Body
This error is the result of power management settings.
- Try to "wake" the machine up by using an input device (e.g. keyboard/mouse movement)
- If that fails, the computer froze while in standby and will need to be restarted.
- Hold the power button down on the PC for a few seconds.
- Once it powers down, the user can immediately power it back on.
- Verify that the display works correctly. If that fails, make sure the cable going from the monitor to the pc is firmly inserted at both ends.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.