1. Verify IMAP is enabled on the TWU Gmail account with these steps
2. In Thunderbird, go to Tools > Account Settings
3. Click the Account Actions dropdown box in the lower left corner
4. Click Add Mail Account.
5. Enter TWU email address and password
6. Click Continue
7. Click the Manual Config button
8. Enter the server settings as follows: IMAP imap.gmail.com 993 SSL/TLS Normal password SMTP smtp.gmail.com 587 Autodetect Normal password
9. Enter full TWU email address for the Incoming and Outgoing usernames
10. Click Re-test
11. Click Advanced config
12. Click Server Settings under email address on the left side
13. Change the Authentication method dropdown box to OAuth2
14. Click OK
15. Click Inbox for TWU mailbox on the main Thunderbird window
16. Sign in to Google account with TWU email address and password
17. Click Allow when Thunderbird asks for permissions to view and manage email
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.
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