Web Client - Tips for New Users

  • You must be on a campus work computer OR connected to the TWU VPN in order to access the OnBase web client.
  • Chrome is the recommended web browser.
  • Log in with your normal portal credentials, using your user name only, e.g. rprice5, NOT your email address.
  • Allow pop-ups. You may get a pop-up message OR a notification in the right-hand side of your task bar prompting you to do so.
  • OnBase defaults to all caps – e.g. when you log in, when you search. Don’t worry, this is normal – nothing is wrong with your keyboard!
  • Log out when you are done. Click on your name in the top right corner, then click Logout.
  • Need more help? Look at the other Web Client KB articles! https://servicecenter.twu.edu/TDClient/1956/Portal/KB/?CategoryID=10859


Article ID: 124529
Wed 1/13/21 4:16 PM
Tue 1/26/21 10:45 AM