Formal Quality Matters Review

Quality Assurance

Quality assurance includes two principles: "Fit for purpose" (the service or solution should be suitable for the intended purpose); and "right first time" (eliminate as many issues as possible in the first version). The task of quality assurance for quality matters is to make online and hybrid courses “work” all the time.

Formal Quality Matters Review

A Formal Quality Matters Review is a Quality Matters Official Collaborative Peer Review. You must complete the Internal Quality Matters Review before starting a Formal Quality Matters Review. As the instructor and course designer you will get specific and constructive feedback throughout the Formal Quality Matters Review process to meet QM Standards and achieve QM Certification.

The Quality Matters Higher Education Rubric (6th edition) is a set of 8 General Standards and 43 Specific Review Standards used to evaluate the design of online and hybrid courses. The Rubric is complete with annotations that explain the application of the Standards and the relationship among them.

The Formal Quality Matters Review will take 4 to 6 weeks and successful completion will achieve QM Certification Mark in your course and be recognized on the QM website.

Step 1: Successfully Complete the Internal Quality Matters Review

  1. Learn more and start your Internal Quality Matters Review.

Step 2: The Formal Quality Matters Review

  1. Submit the Formal Quality Matters Review Request (your TWU username and password are required to access and submit).
  2. The TWU Quality Matters Coordinator (QMC) will contact you as the Course Developer/Instructor (CD/I) to begin the Formal Quality Matters Review process.
    1. The QMC will provide the instructions and link to request the Quality Matters Official Collaborative Peer Review
      1. Download and complete the Quality Matters Course Worksheet to prepare to submit the Course Review Application
    2. The CD/I will work with QMC to complete the Course Review Application and Quality Matters Course Worksheet on the QM website
  3. The QMC designates three Formal Quality Matters Review team members to the Internal Quality Matters Review:
    1. The Team Chair is a QM Certified Master Reviewer
    2. A Subject Matter Expert (SME) QM Certified Peer Reviewer of the course discipline
    3. An External QM Certified Peer Reviewer from another institution/university
  4. The CD/I adds the Formal Quality Matters Review team members as Teachers in the Sandbox course.
    1. The CD/I will send a Technology Service Desk email to start a ticket​​​​​​ to create a Canvas Guest Account for the External QM Certified Peer Reviewer and add them to the Sandbox of the Formal Quality Matters Review Sandbox course.
  5. Once the CD/I has completed the Course Worksheet the Formal Quality Matters Review can begin. The Formal Quality Matters Review team members will use the Quality Matters Higher Education Rubric (6th edition) to review the course, record their evidence and recommendations in the online QM Course Review Management System (CRMS).
    1. The Formal Quality Matters Review team members have 3 weeks to complete their reviews of the course.
  6. The QMC will deliver the Formal Quality Matters Review Final Report to the CD/I.
    1. If the course meets all standards, the Internal Quality Matters Review is successfully concluded.
    2. If the course does not meet QM Standards, the CD/I will have 2 weeks to amend the course with support from their instructional design partner.
      1. The CD/I will inform the QMC when the amended course is available.
      2. The Formal Quality Matters Review team members will reassess the amended course to determine if the QM Standards have been met.
      3. The QMC will deliver the Formal Quality Matters Review Post-Amendment Report to the CD/I.

Step 3: After Completion of the Formal Quality Matters Review

  1. If the course meets QM Standards:
    1. The CD/I may publicize their accomplishment and display a QM Certification Mark in your Formal Quality Matters Reviewed course and be recognized on the QM website. This QM Certification Mark can be displayed for a term of three years.
  2. If the course does not meet QM Standards, the review is concluded.
    1. The course may be revised further and resubmitted for an Internal Quality Matters Review

Support Options

  1. Contact an Instructional Design Partner to assist you with the continuous improvement of online learning and course design.
  2. To request technical support, submit a Technology Service Desk email to start a ticket.

Details

Article ID: 105236
Created
Mon 4/13/20 8:37 PM
Modified
Wed 4/15/20 10:30 AM