Dallas Support

Dallas Support provides access to services available on the Dallas campus. For password resets or any other questions or assistance, please use the Submit a Ticket button on the servicecenter.twu.edu page.

Services (10)

Technology Support Request

This form serves as the primary point of contact for the TWU Dallas on-site technology support team. Please use it to submit any technology-related requests for the TWU Dallas campus, including assistance with equipment, software, classroom technology, or other support needs.

TWU Event Inquiry

This form is the primary method for requesting operational support for events held at the TWU Dallas campus, excluding regularly scheduled academic classes.

Presentation Technology Support

This form connects you directly with the TWU Dallas on-site technology support team. Use it to request immediate assistance with classroom presentation technology or computer equipment used during class sessions or campus events. Submissions are routed for quick response to help resolve issues that may impact instruction or event delivery.

After Hours Opening Building Opening

This request is used to schedule access to TWU Dallas campus facilities outside of standard operating hours.

Dallas Digital Signage

Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.

USPS Postage Meter

This form is used to request postage meter services from the TWU Dallas Operations Team for USPS mail only.

Poster Printing Request

Poster printing services are available to faculty and staff on the Dallas campus. Students must submit through their faculty supervision assignment. Poster orders must be charged to a university account.

Quotes

IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.

Technology Moves

This form is used to request the relocation of desktop technology within the TWU Dallas campus. While most offices are already equipped with standard technology setups—including monitors, docking stations, keyboards, and mice—the on-site support team typically does not relocate office equipment unless necessary.

Operations Request

This form provides TWU Dallas faculty and staff with a way to share ideas, observations, or suggestions related to campus operations.