My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Report software issues (Standard software, Student apps, Enterprise Apps)
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Reporting information security concerns or suspected security incidents.
If you are needing to amend details of an existing agreement, put in your request here.
For Amazon Business account set-up and inquiries.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Request support or changes related to your department’s leased copier(s).
For all TWU PCard, Travel Card, or Concur issues and questions.
Use this form to request support with a Purchase Order or Requisition.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.