My Recently Visited Services
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
ID cards and readers are managed by ID and Dining Services.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
TWU provides Google Suite for Education which includes the Sites application.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Pioneer Portal is a user’s gateway to self-service.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
Report software issues (Standard software, Student apps, Enterprise Apps)