My Recently Visited Services
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.
This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
IT Solutions provides on-site support for each of our three campuses.
For all TWU PCard, Travel Card, or Concur issues and questions.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Technology develops its annual report to demonstrate its value to the University.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
TWU provides Google Suite for Education which includes the Sites application.
Pioneer Portal is a user’s gateway to self-service.