My Recently Visited Services
For Amazon Business account set-up and inquiries.
Pioneer Portal is a user’s gateway to self-service.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.