My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
Faculty, staff and student employees at TWU have access to network storage space.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
For Amazon Business account set-up and inquiries.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.