My Recently Visited Services
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
If you are needing to amend details of an existing agreement, put in your request here.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
Pioneer Portal is a user’s gateway to self-service.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
Reporting information security concerns or suspected security incidents.