My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
For all TWU PCard, Travel Card, or Concur issues and questions.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Technology develops its annual report to demonstrate its value to the University.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Contract Routing Request for purchases that require a contract review
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Use this form to submit questions, report issues, or request assistance with Stellic. TWU faculty, staff, and students may use this form for help with Stellic access, functionality, features, or other Stellic-related concerns.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.