My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Contract Routing Request for purchases that require a contract review


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Issues related to your TWU username and password


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.


Find support for Oracle Cloud using this brief form


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


You can use this service to request access for an individual or for a group.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Issues related to your TWU device or department owned devices


To unsubscribe from TWU SMS messaging.


For all TWU credit card and/or Concur inquiries.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.