My Recently Visited Services

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Pioneer Portal is a user’s gateway to self-service.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Issues related to your TWU username and password


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


For all TWU credit card and/or Concur inquiries.


Report software issues (Standard software, Student apps, Enterprise Apps)


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Contract Routing Request for purchases that require a contract review


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


The Center for Faculty Commons website can help with design and poster printing services.


Find support for Oracle Cloud using this brief form


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.