My Recently Visited Services
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Pioneer Portal is a user’s gateway to self-service.
Faculty, staff and student employees at TWU have access to network storage space.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Contract Routing Request for purchases that require a contract review
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Reporting information security concerns or suspected security incidents.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Report an issue with your TWU printers, ImageNet printers, and GoPrint