My Recently Visited Services
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Antivirus is protective software designed to defend a computer against malicious software.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
This form is for printers located in/around computer labs across campus.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
Report software issues (Standard software, Student apps, Enterprise Apps)
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Pioneer Portal is a user’s gateway to self-service.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.