My Recently Visited Services

Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.

Pioneer Portal is a user’s gateway to self-service.

Report connectivity issues within the university campus network.

TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.

Issues related to your TWU username and password

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.

Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.

The Technology Service Center is TWU's 100% web-based service request solution for technology support.

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.

Find support for Oracle Cloud using this brief form

This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.

Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.

ID cards and readers are managed by ID and Dining Services.

The Center for Faculty Commons website can help with design and poster printing services.

For Summus account set-up and inquiries.

Technology develops its annual report to demonstrate its value to the University.

Report software issues (Standard software, Student apps, Enterprise Apps)

Report an issue with your TWU printers, ImageNet printers, and GoPrint

Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail

Issues related to your TWU device or department owned devices

Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations

TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.

If you are needing to amend details of an existing agreement, put in your request here.

For Amazon Business account set-up and inquiries.