My Recently Visited Services

Find support for Oracle Cloud using this brief form


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Contract Routing Request for purchases that require a contract review


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


For all TWU PCard, Travel Card, or Concur issues and questions.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Issues related to your TWU username and password


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Use this form to request access for an individual contractor or a group of contractors.  To be submitted by hiring manager/supervisor


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.


Use this form to request support with a Purchase Order or Requisition.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


The Center for Faculty Commons website can help with design and poster printing services.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


For Amazon Business account set-up and inquiries.