My Recently Visited Services
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
IT Solutions provides on-site support for each of our three campuses.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Contract Routing Request for purchases that require a contract review
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Report software issues (Standard software, Student apps, Enterprise Apps)
If you are needing to amend details of an existing agreement, put in your request here.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.