My Recently Visited Services

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.


Pioneer Portal is a user’s gateway to self-service.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Contract Routing Request for purchases that require a contract review


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Issues related to your TWU username and password


Well-written answers to the most common user queries.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Issues related to your TWU device or department owned devices


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Multiple calendars can be created and shared, allowing different levels of permissions for each user.