My Recently Visited Services
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Pioneer Portal is a user’s gateway to self-service.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
Contract Routing Request for purchases that require a contract review
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
The Center for Faculty Commons website can help with design and poster printing services.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
Everyone at TWU has access to network storage space.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.