My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Find support for Oracle Cloud using this brief form


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


For all TWU credit card and/or Concur inquiries.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Antivirus is protective software designed to defend a computer against malicious software.


To unsubscribe from TWU SMS messaging.


IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


The Bursar's office manages all forms that require anonymous payments.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


You can use this service to request access for an individual or for a group.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Reporting information security concerns or suspected security incidents.


Enterprise Applications teams support third-party application integration for student information systems. Examples of software include Canvas and Hobson's Connect.


Technology develops its annual report to demonstrate its value to the University.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail