My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Report software issues (Standard software, Student apps, Enterprise Apps)
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Contract Routing Request for purchases that require a contract review
Report an issue with your TWU printers, ImageNet printers, and GoPrint
**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.