My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Report connectivity issues within the university campus network.


TWU provides Google Suite for Education which includes the Sites application.


Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.


Use this form to request support with a Purchase Order or Requisition.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


Find support for Oracle Cloud using this brief form


IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Contract Routing Request for purchases that require a contract review


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Report software issues (Standard software, Student apps, Enterprise Apps)


Issues related to your TWU username and password


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


The Center for Faculty Commons website can help with design and poster printing services.