My Recently Visited Services

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU provides Google Suite for Education which includes the Sites application.


Well-written answers to the most common user queries.


Issues related to your TWU username and password


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


Pioneer Portal is a user’s gateway to self-service.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


Report connectivity issues within the university campus network.


Find support for Oracle Cloud using this brief form


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


You can use this service to request access for an individual or for a group.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.


Have a question about an existing or upcoming contract?


A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.


The Center for Faculty Commons website can help with design and poster printing services.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.