My Recently Visited Services
Exceptions are deviations from published policies, standards and procedures. They may be necessary for urgent business needs, resource gaps or academic pursuits. All exceptions carry inherent risk that should be monitored by the university. Exceptions should be minimized as they increase the university’s risk exposure in areas.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Contract Routing Request for purchases that require a contract review
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Technology develops its annual report to demonstrate its value to the University.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Request support or changes related to your department’s leased copier(s).
Everyone at TWU has access to network storage space.