My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
This form is for printers located in/around computer labs across campus.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.