My Recently Visited Services
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Request support or changes related to your department’s leased copier(s).
If you are needing to amend details of an existing agreement, put in your request here.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.
Pioneer Portal is a user’s gateway to self-service.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.
IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.
This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
TWU provides Google Suite for Education which includes the Sites application.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Contract Routing Request for purchases that require a contract review