My Recently Visited Services
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Pioneer Portal is a user’s gateway to self-service.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Antivirus is protective software designed to defend a computer against malicious software.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.