My Recently Visited Services

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Pioneer Portal is a user’s gateway to self-service.


A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Issues related to your TWU username and password


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Report software issues (Standard software, Student apps, Enterprise Apps)


The on-campus networks provide access to a variety of computing and information services.


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


For Summus account set-up and inquiries.


Internal requests for Chartwells and housing staff


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.