My Recently Visited Services

Use this form to request access for an individual contractor or a group of contractors.  To be submitted by hiring manager/supervisor


Contract Routing Request for purchases that require a contract review


Find support for Oracle Cloud using this brief form


Pioneer Portal is a user’s gateway to self-service.


TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


Antivirus is protective software designed to defend a computer against malicious software.


In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.


For all TWU credit card and/or Concur inquiries.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


For Summus account set-up and inquiries.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Issues related to your TWU username and password


IT Solutions provides on-site support for each of our three campuses.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.