My Recently Visited Services
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
This form is for communication between Conference Services and IT Solutions Techs in Dallas and Houston
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
Everyone at TWU has access to network storage space.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.
When you badge at a door and nothing happens, but it used to, this is your form.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.