My Recently Visited Services
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
Reporting information security concerns or suspected security incidents.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
For all TWU PCard, Travel Card, or Concur issues and questions.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Report software issues (Standard software, Student apps, Enterprise Apps)
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Request support or changes related to your department’s leased copier(s).
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier