My Recently Visited Services

Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


Antivirus is protective software designed to defend a computer against malicious software.


Have a question about an existing or upcoming contract?


The Bursar's office manages all forms that require anonymous payments.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


IT Solutions provides on-site support for each of our three campuses.


Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier


Find support for Oracle Cloud using this brief form


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Faculty, staff and student employees at TWU have access to network storage space.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


ID cards and readers are managed by ID and Dining Services.


Issues related to your TWU username and password


Report software issues (Standard software, Student apps, Enterprise Apps)


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Report connectivity issues within the university campus network.


Issues related to your TWU device or department owned devices


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


For Amazon Business account set-up and inquiries.


For Summus account set-up and inquiries.