My Recently Visited Services
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Pioneer Portal is a user’s gateway to self-service.
Everyone at TWU has access to network storage space.
For Amazon Business account set-up and inquiries.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Report software issues (Standard software, Student apps, Enterprise Apps)
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Technology develops its annual report to demonstrate its value to the University.