My Recently Visited Services
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
Everyone at TWU has access to network storage space.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Well-written answers to the most common user queries.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
ID cards and readers are managed by ID and Dining Services.
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.