My Recently Visited Services

You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Find support for Oracle Cloud using this brief form


IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.

This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.


Exceptions are deviations from published policies, standards and procedures. They may be necessary for urgent business needs, resource gaps or academic pursuits. All exceptions carry inherent risk that should be monitored by the university. Exceptions should be minimized as they increase the university’s risk exposure in areas.


A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.


Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.


Antivirus is protective software designed to defend a computer against malicious software.


Issues related to your TWU username and password


Report software issues (Standard software, Student apps, Enterprise Apps)