My Recently Visited Services

WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


Find support for Oracle Cloud using this brief form


Reporting information security concerns or suspected security incidents.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Report connectivity issues within the university campus network.


IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


Issues related to your TWU username and password


An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.