My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor
IT Solutions provides on-site support for each of our three campuses.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
For all TWU PCard, Travel Card, or Concur issues and questions.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.