My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
You can use this service to request access for an individual or for a group.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Antivirus is protective software designed to defend a computer against malicious software.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
The Bursar's office manages all forms that require anonymous payments.
Contract Routing Request for purchases that require a contract review
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.