My Recently Visited Services

Contract Routing Request for purchases that require a contract review


Pioneer Portal is a user’s gateway to self-service.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Issues related to your TWU username and password


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Issues related to your TWU device or department owned devices


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Everyone at TWU has access to network storage space.


Report connectivity issues within the university campus network.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.