My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Faculty, staff and student employees at TWU have access to network storage space.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
TWU provides Google Suite for Education which includes the Sites application.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Contract Routing Request for purchases that require a contract review
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Use this form to request support with a Purchase Order or Requisition.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.