My Recently Visited Services

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Pioneer Portal is a user’s gateway to self-service.


For all TWU credit card and/or Concur inquiries.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Contract Routing Request for purchases that require a contract review


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


For Amazon Business account set-up and inquiries.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


The Center for Faculty Commons website can help with design and poster printing services.


Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.


Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Technology develops its annual report to demonstrate its value to the University.


Issues related to your TWU device or department owned devices


Issues related to your TWU username and password


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.