My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Issues related to your TWU username and password


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Find support for Oracle Cloud using this brief form


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.


Contract Routing Request for purchases that require a contract review


For all TWU credit card and/or Concur inquiries.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


This form is for printers located in/around computer labs across campus.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.