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Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Pioneer Portal is a user’s gateway to self-service.


Issues related to your TWU username and password


Have a question about an existing or upcoming contract?


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Find support for Oracle Cloud using this brief form


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


The Center for Faculty Commons website can help with design and poster printing services.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


TWU provides Google Suite for Education which includes the Sites application.


A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Request support or changes related to your department’s leased copier(s).