My Recently Visited Services

Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Report software issues (Standard software, Student apps, Enterprise Apps)


Issues related to your TWU device or department owned devices


Issues related to your TWU username and password


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


With a people-centric approach and focus on student, staff, and faculty needs, we evaluate and analyze current processes, systems, and workflows to identify areas for improvement through collaboration with different professionals in different areas and levels within an organization.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Find support for Oracle Cloud using this brief form


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.


The Center for Faculty Commons website can help with design and poster printing services.


Use this form to request access for an individual contractor or a group of contractors.  To be submitted by hiring manager/supervisor


Report an issue with your TWU printers, ImageNet printers, and GoPrint


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


Use this form to request support with a Purchase Order or Requisition.


Enterprise Applications teams support third-party application integration for student information systems. Examples of software include Canvas and Hobson's Connect.