My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
The Center for Faculty Commons website can help with design and poster printing services.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
The on-campus networks provide access to a variety of computing and information services.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.