My Recently Visited Services

The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Issues related to your TWU username and password


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


ID cards and readers are managed by ID and Dining Services.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


For Summus account set-up and inquiries.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


For all TWU credit card and/or Concur inquiries.


Internal requests for Chartwells and housing staff


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.


Report connectivity issues within the university campus network.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.