My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


For Amazon Business account set-up and inquiries.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.


Use this form to request access for an individual contractor or a group of contractors.  To be submitted by hiring manager/supervisor


Use this form to request support with a Purchase Order or Requisition.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Find support for Oracle Cloud using this brief form


Issues related to your TWU username and password


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


Antivirus is protective software designed to defend a computer against malicious software.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Report software issues (Standard software, Student apps, Enterprise Apps)


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


If you are needing to amend details of an existing agreement, put in your request here.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


Report connectivity issues within the university campus network.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail