My Recently Visited Services
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
For Amazon Business account set-up and inquiries.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Antivirus is protective software designed to defend a computer against malicious software.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Pioneer Portal is a user’s gateway to self-service.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Use this form to request support with a Purchase Order or Requisition.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.