My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
For Amazon Business account set-up and inquiries.
Technology develops its annual report to demonstrate its value to the University.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Contract Routing Request for purchases that require a contract review
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
Reporting information security concerns or suspected security incidents.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.