My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Report software issues (Standard software, Student apps, Enterprise Apps)
Antivirus is protective software designed to defend a computer against malicious software.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
Contract Routing Request for purchases that require a contract review
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.