My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Antivirus is protective software designed to defend a computer against malicious software.
Faculty, staff and student employees at TWU have access to network storage space.
Technology develops its annual report to demonstrate its value to the University.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Contract Routing Request for purchases that require a contract review
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.