My Recently Visited Services
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
This form is for communication between Conference Services and IT Solutions Techs in Dallas and Houston
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
The Center for Faculty Commons website can help with design and poster printing services.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
The Bursar's office manages all forms that require anonymous payments.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
For Amazon Business account set-up and inquiries.