My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


If you are needing to amend details of an existing agreement, put in your request here.


This form is for printers located in/around computer labs across campus.


TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.


Report connectivity issues within the university campus network.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


IT Solutions provides on-site support for each of our three campuses.


Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.


In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.


Multiple calendars can be created and shared, allowing different levels of permissions for each user.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


Contract Routing Request for purchases that require a contract review


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.