My Recently Visited Services
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Pioneer Portal is a user’s gateway to self-service.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.
Everyone at TWU has access to network storage space.
Reporting information security concerns or suspected security incidents.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
IT Solutions provides on-site support for each of our three campuses.
The Bursar's office manages all forms that require anonymous payments.