My Recently Visited Services
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Use this form to request support with a Purchase Order or Requisition.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
Antivirus is protective software designed to defend a computer against malicious software.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
For all TWU PCard, Travel Card, or Concur issues and questions.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Report software issues (Standard software, Student apps, Enterprise Apps)