My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Technology develops its annual report to demonstrate its value to the University.


Issues related to your TWU username and password


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


Antivirus is protective software designed to defend a computer against malicious software.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.


Faculty, staff and student employees at TWU have access to network storage space.


Report connectivity issues within the university campus network.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Issues related to your TWU device or department owned devices


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Contract Routing Request for purchases that require a contract review


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


The Bursar's office manages all forms that require anonymous payments.


TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.


The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.