My Recently Visited Services
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Pioneer Portal is a user’s gateway to self-service.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Request support or changes related to your department’s leased copier(s).
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.