My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Report software issues (Standard software, Student apps, Enterprise Apps)
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
The Center for Faculty Commons website can help with design and poster printing services.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Antivirus is protective software designed to defend a computer against malicious software.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.